llm features · rag · in-app agents · mcp

AI in your product, built like the rest of it

Some products genuinely need AI inside them - a feature that answers in plain language, a retrieval layer over your own data, an agent that takes a few real actions. The demo is easy; a model behind a prompt clears that bar in an afternoon. What it cannot clear is your second month in production, when the answers drift, nobody can say why, and there is no test to catch it. We architect the AI that belongs in your product the way we architect the rest of it: scoped, evaluated, governed, and handed over as code your team owns.

Architecture-gradethe AI layer is tested, evaluated, and governed - not a model behind a prompt
Every claim has a deliverableevals, guardrails, and observability you can inspect
Prompts are code herethe prompts, evals, and guardrails are code your team can re-run and extend, no lock-in
why this exists

When AI belongs in the product, build it like the product.

Point an LLM at a problem and it will answer. The question is whether that answer still holds in month two - when the model is wrong, the prompt has drifted, and nobody can say which change broke it. Non-deterministic software needs more architecture, not less.

So we build it the way we build everything else: an eval harness that measures whether it still works, guardrails on what it can say and do, retrieval you can trace, and fallbacks for the day the model is wrong or down. The infrastructure sits on utopia_arch - dependency injection, services, error handling - the layer every part of our stack runs on, AI features included, so the feature is just another part of the codebase, tested and owned, instead of a black box bolted to the side.
what we do

The layer between a model and production.

// 01

AI solution architecture

Before any model is wired in, we decide where AI earns its place in the product and where a deterministic feature is the honest answer - then design the layer around it: data flow, failure modes, cost, and the line between what the model decides and what your code does.

// 02

LLM & agent features, production-grade

The in-app feature that answers, drafts, or acts - built with prompts under version control, the model decoupled behind a service so it can be swapped or mocked, and behaviour you can test instead of a string you hope holds.

// 03

RAG & retrieval over your data

A retrieval layer that grounds answers in your own content and shows its sources, so the feature cites what it knows and you can trace any answer back to where it came from - not a model improvising over a vague prompt.

// 04

Evals, guardrails & governance

The deliverable that makes "production" mean something: an eval harness that scores quality on real cases so a prompt change cannot silently regress, guardrails on inputs and outputs, and observability that records what the model was asked and what it returned.

// 05

MCP & tool integrations

When the AI needs to do something - read a record, call your API, take an action - we connect it through MCP and typed tools with explicit boundaries, so it operates inside the surface you granted it and nowhere else.

how we build it

From feasibility to hand-over.

  1. 01

    Scope

    We pin down what the AI feature has to do, judge whether a model is the right tool for it, and tell you in writing where it will be reliable and where it will not. If an eval says the feature is not ready, you hear it first.

  2. 02

    Architect

    We design the layer - retrieval, prompts, tool boundaries, fallbacks - and stand up the eval harness and guardrails first, so quality has something to measure against before a single feature is built.

  3. 03

    Build

    We build the feature on utopia_arch, the model decoupled behind a service, and you review the eval results as they land.

  4. 04

    Evaluate & harden

    We run it against the evals, close the cases where it drifts, and add the observability and fallbacks that keep it honest when the model is wrong, slow, or down.

  5. 05

    Hand over

    The code is yours - the prompts, the evals, the guardrails, documented and conventional. Your team can change the feature and re-run the evals without us in the loop.

how we judge it

Evaluated before it ships.

Every AI feature we build gets an eval harness before the feature itself is finished - a set of real cases it has to pass, so a prompt change that regresses quality gets caught before a user sees it. That harness ships with the feature and stays yours to re-run.

common questions

Questions we get asked.

How is this different from calling an LLM API directly?

Calling the API is the easy part - it clears the demo bar in an afternoon. What we add is the layer around it: an eval harness, guardrails, retrieval you can trace, and fallbacks for when the model is wrong or down, so the feature still holds in month two.

How do you evaluate whether an AI feature is safe to ship?

We build an eval harness before the feature ships - a set of real cases it has to pass - so a prompt or model change that regresses quality is caught before it reaches users.

What happens when the underlying model changes or is deprecated?

The model sits decoupled behind a service in the architecture, not hardcoded into the feature, so swapping or mocking it does not mean rebuilding the feature around it.

How is retrieval over our private data kept secure?

The retrieval layer is scoped to your own data and traceable - every answer can be traced back to the source it drew from, and access boundaries are part of what we architect before any model is wired in.

How is this different from Agentic Flutter Engineering?

This is AI that runs inside the product you ship to users - a feature that answers, retrieves, or acts. Agentic Flutter Engineering is AI agents writing the Flutter code itself. Different layer, same production discipline.

talk to us

Tell us where AI fits your product. We'll tell you what it'll take.

Send the feature you have in mind, or just the problem behind it. A founder reads it and replies within 24 hours.

Read our case studies